Privacy Policy for FITURO
FITURO ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy describes our
policies and procedures on the collection, use, and disclosure of your information when you use the
FITURO mobile application and website.
We use your personal data to provide and improve the Service. By using the
Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Last Updated
This Privacy Policy was last updated on 29 November 2025. We
will update this date whenever significant changes are made.
Interpretation and Definitions
Interpretation
Words with capitalized initial letters have meanings defined under the following conditions.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for you to access our Service.
- Application refers to FITURO, the software program provided by us.
- Company refers to FITURO Pty Ltd, operating as FITURO.
- Device means any device that can access the Service, such as a smartphone or
tablet.
- Personal Data is any information that relates to an identified or identifiable
individual.
- Service refers to the FITURO mobile app and website.
- Service Providers means third-party companies that facilitate the Service, provide
services on our behalf, or assist us in operating and maintaining the Service (e.g., hosting
providers such as Supabase).
- Usage Data refers to data automatically collected, such as Device information,
operating system, IP address, and app usage statistics.
Types of Data Collected
Personal Information
- Name, email address, phone number, and account credentials.
- Used for creating and managing accounts, enabling login, and communication.
Health and Fitness Data
- Workout logs (e.g., type, duration, distance, calories burned).
- Event participation (classes, group runs, gym sessions).
- Biomarker or health data you choose to upload (e.g., when connecting with services like BloodTrack).
- Used to provide fitness tracking, event recommendations, and health insights.
Device and Technical Information
- Device type, operating system, crash logs, and performance data.
- Used for app optimization and troubleshooting.
Location Data
- If you enable location services, we may collect approximate or precise location for event discovery.
- This is used only to show relevant events and is not stored permanently.
Usage Data
- Automatically collected information such as IP address, app version, pages visited, and time spent.
- Used to monitor Service usage, enhance performance, and improve security.
Information Collected While Using the Application
- With your permission, the app may access features such as the device's camera or photo library (for
uploading images or event media).
- Permissions can be managed in your device settings.
Use of Your Personal Data
The Company may use your personal data for the following purposes:
- To provide and maintain the Service — including monitoring usage to ensure
functionality.
- To manage your Account — enabling login and maintaining user profiles.
- To enable event features — such as creating, joining, and managing events.
- To manage your requests — responding to support inquiries and troubleshooting.
- To contact you — including updates, notifications about changes, and customer
support messages.
- To provide you with information — about new features, services, or updates relevant
to the app.
- To improve performance and security — by analyzing usage patterns and preventing
misuse.
- To comply with legal obligations — including regulatory requirements and
enforcement of terms.
Sharing of Information
We do not sell your personal information. Data may only be shared with:
- Service Providers such as hosting and database providers (e.g., Supabase, Vercel)
who assist in operating the Service.
- Legal Authorities if required by law or to protect rights, property, and safety.
Transfer of Your Personal Data
Your information may be processed outside of your state or country, including where our hosting
providers' servers are located. We take steps to ensure your data is treated securely and in accordance
with this Privacy Policy.
Data Retention
We keep your personal information only as long as necessary to provide the Service or comply with legal
obligations. You may request deletion of your data at any time.
Security
We use commercially reasonable security measures to protect your data. However, no method of transmission
over the Internet or method of electronic storage is 100 percent secure, and we cannot guarantee
absolute security.
Children's Privacy
FITURO is not intended for children under 13. We do not knowingly collect personal information from
children. If you believe a child has provided us with data, please contact us for removal.
Links to Other Websites
Our Service may contain links to third-party websites. We are not responsible for the privacy practices
of those sites. We strongly advise you to review the privacy policies of any external sites you visit.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — You may request a copy of the personal data we hold about you.
- Correction — You may request that we update or correct any inaccurate information.
- Deletion — You may request that we delete your personal data, subject to legal or
operational requirements.
- Consent withdrawal — If you previously provided consent (for example, to use
location services or camera access), you may withdraw this at any time by adjusting your device
settings or contacting us.
To exercise these rights, please contact us at support@fituro.com.au.
Changes and Notifications
We may update this Privacy Policy from time to time. When material changes occur, we will notify you by
one or more of the following methods:
- Posting an updated policy on our website,
- Updating the "Last Updated" date at the top of this page,
- Providing notice within the FITURO application, or
- Contacting you directly via the email associated with your account.
You are encouraged to review this policy periodically for updates.
Contact Us
If you have any questions about this Privacy Policy, you can contact us: